TEOCO CEM Combines Service Assurance, Geo-location, Analytics

TEOCO released recently "CEM, its latest version of the Customer Experience Management solution for end-to-end analytics of subscribers’ activity and improved Quality of Service (QoS) .. CEM uses multi-dimensional diagnoses, including data from network elements, probes, and performance metrics to power advanced insights onto the experience of subscribers.

The solution brings together TEOCO’s